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When you own a business, you want to focus as much of your time and attention as possible on leading your team, establishing your brand, and serving your customers. Any type of legal friction can disrupt that, and potentially [...]
While being a small business in a sea of larger competitors can put you at an automatic disadvantage, the good news is that there is plenty of help available for those in your position. Finding reliable ways of keeping [...]
“To understand the customer, walk a day in their shoes.” ~ Japanese Proverb What’s your dream as an entrepreneur? Scale up quickly and sizably, right? After all, you are in a fast-paced and highly competitive industry where the sharks [...]
After a shaky start, the state of SaaS (Software as a Service) is finally looking up. 2023 had more lows than highs for an industry still reeling from post-pandemic blues. Crunchbase News says following a year of cutbacks and [...]
A mistake or oversight frequently made in modern-day business running is not incorporating or underusing networking as a powerful resource for developing or strengthening its very foundation. Communication has always been a core element of any transaction, and the [...]
Anyone who runs a business knows how important it is to have good customer service as a part of your business. As the name itself states, customer support is a department in every company that is dedicated to customer [...]
There are currently over 30 million small and medium-sized businesses in the US. Unfortunately, 20% of them are doomed to fail in the first year. In today’s competitive business landscape, small to medium-sized businesses (SMBs) must consistently manage their [...]
Customer feedback is by far one of the most important tools in your business arsenal if it's used wisely. You probably shop at physical locations where they ask you for your feedback. Sometimes, businesses will even give you a [...]
No small business owner should underestimate the value of the right equipment in fuelling its operations and facilitating its growth. For a tech startup, for instance, cutting-edge computers and software can mean all the difference between leading the market [...]
Remote workers can work from a remote office, home, or any other site with an internet connection. Obviously, you know your employees are working when work is getting done. If not, something is clearly wrong. Do you want to [...]